I don't know anything about cars, but I do know these fine folks are keeping my car running as it rolls towards 300,000 km. Thanks guys, you run a great garage!
Elevation Outdoors E.
The team at Car Craft is great. They are a reliable partner in helping keep our bus running well so we can focus on delivering programs and not worrying about our vehicle.
I own a 2008 Jeep diesel and put on lots of city miles. Most shops don't have the expertise to work on diesels. Car Craft Automotive was recommended to me as well qualified and with a good reputation. They have been doing all my work for the last couple of years. My vehicle is my 'office' and I simply can't afford down time. Tony and John (previously Mary) have always tried their best to get me back on the road as quickly as possible. They aren't afraid to charge but their work is quality, timely and professional.
Absolutely amazing people work here. Very professional and friendly. Highly recommend taking your vehicle here, I was more than satisfied with the service. Thank you very much!
John was amazing! He took my truck in and helped me when I needed so much work done on a limited budget. He helped me to understand what was priority and what could wait so that my truck would make it through the winter. The mechanics and staff are friendly and knowledgeable and I couldn't be more pleased! Thank you Car Craft. You really helped and I am so thankful!
Truly an amazing business! Fantastic staff, everyone was so down to earth and easy to talk to. Shout out to Julia, she went above and beyond (and for a drive lol) to help make this the most stress free experience possible. I know nothing about cars, but no one here made me feel that way. I will be coming back here for everything! Thank you again Tony!
Pandosy Village D.
The service is incredible, they have gone out of their way to help me. I really apprieciate them!!!
We were in the middle of a holiday with transmission issues.John took great care of us and got us on our way. I appreciate his advice and his level of service.
Love this place! Always friendly, professional, understanding, helpful. Have been going here since I moved to Kelowna a few years ago and although I now live in Winfield, I still make the trip for their service. Own two older vehicles and feel confident in Car Crafts ability and expertise to keep them running and in great shape. 🙂
John at Car Craft really went out of his way to help me out.
I don't know where to even begin with this business because they are so amazing in so many aspects! I am new-ish to town and was looking for a reliable mechanic...was referred to Car Craft by another mechanic that was too busy actually and I am so glad that I was!I absolutely love the family feel they give off on top of being so professional and welcoming. They explain everything to you, take pictures of issues for you and give beyond fair prices. The most important thing is that they are so honest and work with your budget, in other words they aren't trying to take you for a ride, like I've experienced with some mechanics in the past.I can go on and on about my amazing experience here and with them but I suggest that you give them a shot yourself....you definitely won't regret it.Thanks so much guys!
For a first time visit, it was the best experience I could ever have. They are nice, they are friendly, and they succeed and what you need them to do for your vehicle. I would 100% use this autoshop again.
Was offered quick service without having to schedule an appointment, Car Craft had good understanding of my car's driveability and they were able to provide the right solution at a reasonable cost.
Great service and price. A "local" shop.
They just did a passenger side engine mount for me due to excessive engine vibrations in the frame. They added on the extras, exterior bulbs and wipers at shop supply cost and still brought the total cost in under the 'no extras' estimate for the mount replacement alone. The replacement worked, the vibrations behind the passenger side dash are gone.
I went in for a pre-purchase inspection and was really happy with the service there! They explained all the issues they found, were great about giving me quotes, and were very easy people to work with. I would highly recommend them and look forward to using their services again in the near future!
The staff here are very friendly. I have needed multiple fixes on my car since moving here, and the staff at Car Craft are usually able to help me the same day that I call.
Very knowledgeable, professional,satisfied with their service,took my car 9am was done by 2pm,problem was resolved very quick,would recommend them to everyone
Called Tony on short notice and he was able to get my car in right away. Very professional, explained what was needed with my car. If your looking for a very good local kelowna shop Tony and Car Craft is the place to go. ** He even has his son helping out upfront **
I was referred to carcraft after purchasing a truck that had been worked on by Tony at carcraft. Tony knew the truck and got me in the next day eventhough they were booked. His knowledge, expertise and efficiency were right on point. Carcraft has all my business from now on!!
Great service! 100% would recommend this shop to anyone who is having car or truck problems.
Another great experience at Car Craft, thank you Tony!
I called these guys in the morning, and they had me fixed up and ready to drive the coquihalla by the end of the day! They were very helpful and thorough, they even offered to show me the parts that they changed and explain how everything works.
Thank you Car Craft for breathing new life into our 1998 Toyota 4Runner. It has been transformed! Great service and attention to detail; you always go the extra mile to accommodate your customers. Appreciated.
FARID BIN Z.
I brought my 20-year old minivan for an oil change as well as for the health checking since it has gotten leaking somewhere which I do not know myself. I went there with my limited knowledge about what was wrong with it and at the same time I know that it is not worth spending much money on it. I told Tony the owner that I just wanna have a reliable car so that I can use it to commute from one place to another without any serious hassle to be worrying about. Tony took my concern, he is very straight forward, understanding and no hidden agenda to mark up the price. Now, I know what to do to maintain this car to be at its best state. Because of him, I am now at peace of mind.
It feels so wonderful to finally have a business I can trust when it comes to repairs on my vehicle. I have always hated seeing any sort of mechanic because I find that they talk down to me, but this business gave me a very different experience. I am so happy to finally feel safe on the road! The staff were very helpful, and the work was done in a timely manner, I didn’t even have to miss a day of work! Everyone was friendly and knowledgeable, and the price was SO reasonable. I will definitely be back and I would recommend Car Craft Automotive to anyone!
I am so grateful for the work they did on my car!! I would highly recommend Car Craft for any and all vehicle work. They are very thorough not to mention I've been stressing for months thinking my vehicle was supper unsafe due to a quote that was given to me by another automotive place. I went in supper stressed and left and extremely happy camper! I will no longer be going anywhere else!!Thanks again
I have been using Car Craft for 10 years now. That alone should say something as I don't know many people that show consistent loyalty to a business unless that business is doing something right. Car Craft is doing it right. They have always treated me good, the business I work for and other customers I have spoken to while in their office. When you take it to them for any repairs they do it right the first time. I cannot thank them enough for their recent generosity and strongly recommend you give them a chance. They will not steer you wrong and will ensure your car is always road worthy. Good people, honest and reliable.
Have been very helpful, good service, competent; you know that you can trust them when you leave your car there, they are very reliable and available. The best place in town!
Outstanding Service as always! Thank you for looking after me and my automotive needs!
10 STARS FOR SURE!!!!Excellent people, quality work and honest! Love you all!
Excellent service and highly recommend
Excellent service. First shop ever to actually have a loaner car. Went above and beyond to service my vehicle. Will be back for sure. Staff super personable and helpful. Thank you!
A friend recommended Car Craft Automative to us. We got our car checked for repairs by another car repair place and decidedwe wanted a second opinion. It was the best decision ever. John was the mechanic we dealt with. I told him that we were on a budgetand we need to get a second opinion of the work another place said, we needed. Also, I mentioned to John that the other place said,had an oil leak but, wouldn't touch our car as they said under the hood was to dirty. John said, he would check the car over and lookfor the leak.To make a long story short John was able to get all the work done on our car that fit our budget. Nice thing we were given a courtesycar which was nice.We are very pleased with the work and John's geniune understanding of our situation was apparent when he was speaking with me.We will definiently be coming back.The only thing for me to say is in the review they should have more 5 stars available. As I would have put more then 5 stars on.
If anyone i know needs work done on their vehicle in these uncertain times I highly recommend car craft automotive in kelowna . I was very impressed with the sanitation and social distancing measures they took and their professionalism i witnessed amongst all staff when I needed critical work done on my vehicle.The team went above and beyond to help me get my vehicle safe and ready to drive. Tony was great at explaining to me everything that needed to be done. Thank you for what you do for the community your kindness will ease the stress from many families.Thank you
Very professional, excellent customer service and if something is not quite right they will fix it no questions asked.Very good work at a reasonable rate.Will be going back as it is hard to find quality workmanship.
Excellent service, will definitely return for future maintenance for my vehicle and will recommend Car Craft to others.
Just before moving to Kelowna from Alberta I contacted Car Craft about the out of province inspection I knew I would need to secure my BC plates and insurance. They told me it probably would be less expensive to do that in Alberta. I was so impressed with their honesty (and all the 5-star reviews) that I waited until I arrived here just so I could give them my business. They have earned my respect and loyalty.
Very trustworthy mechanics (something that is hard to find). I recommend Car Craft to all my friends. They have always gotten me booked in quickly and I've always felt like they did the work that needed to be done and not gouged me for more money. Thanks guys!