WHAT PEOPLE HAVE TO SAY ABOUT OUR SERVICE

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If for any reason you are not fully satisfied with the service you received, please give us a call at (250) 860-7444 or email the owner so that we can resolve the issue.

Lizzie Hnatiuk
Lizzie H.
I called these guys in the morning, and they had me fixed up and ready to drive the coquihalla by the end of the day! They were very helpful and thorough, they even offered to show me the parts that they changed and explain how everything works.
Linda Aikens
Linda A.
Thank you Car Craft for breathing new life into our 1998 Toyota 4Runner. It has been transformed! Great service and attention to detail; you always go the extra mile to accommodate your customers. Appreciated.
FARID BIN ZUBIR
FARID BIN Z.
I brought my 20-year old minivan for an oil change as well as for the health checking since it has gotten leaking somewhere which I do not know myself. I went there with my limited knowledge about what was wrong with it and at the same time I know that it is not worth spending much money on it. I told Tony the owner that I just wanna have a reliable car so that I can use it to commute from one place to another without any serious hassle to be worrying about. Tony took my concern, he is very straight forward, understanding and no hidden agenda to mark up the price. Now, I know what to do to maintain this car to be at its best state. Because of him, I am now at peace of mind.
Jerome Elliott
Jerome E.
Hari Prasath
Hari P.
Thanks for your quality service Mr.John .Will be back soon for next service.
Kayla Trautman
Kayla T.
Elesha Belozerkovsky
Elesha B.
Keven Cooke
Keven C.
Eves Johnson
Eves J.
It feels so wonderful to finally have a business I can trust when it comes to repairs on my vehicle. I have always hated seeing any sort of mechanic because I find that they talk down to me, but this business gave me a very different experience. I am so happy to finally feel safe on the road! The staff were very helpful, and the work was done in a timely manner, I didn’t even have to miss a day of work! Everyone was friendly and knowledgeable, and the price was SO reasonable. I will definitely be back and I would recommend Car Craft Automotive to anyone!
Casey Carleton
Casey C.
I am so grateful for the work they did on my car!! I would highly recommend Car Craft for any and all vehicle work. They are very thorough not to mention I've been stressing for months thinking my vehicle was supper unsafe due to a quote that was given to me by another automotive place. I went in supper stressed and left and extremely happy camper! I will no longer be going anywhere else!! Thanks again
Rory Anderson
Rory A.
I have been using Car Craft for 10 years now. That alone should say something as I don't know many people that show consistent loyalty to a business unless that business is doing something right. Car Craft is doing it right. They have always treated me good, the business I work for and other customers I have spoken to while in their office. When you take it to them for any repairs they do it right the first time. I cannot thank them enough for their recent generosity and strongly recommend you give them a chance. They will not steer you wrong and will ensure your car is always road worthy. Good people, honest and reliable.
Isabelle Côté
Isabelle C.
Have been very helpful, good service, competent; you know that you can trust them when you leave your car there, they are very reliable and available. The best place in town!
Lindsay Kusy
Lindsay K.
Outstanding Service as always! Thank you for looking after me and my automotive needs!
Sherry Fodor Frayn
Sherry Fodor F.
10 stars for these guys. Honest, thorough, and very professional. We have FINALLY found our go to car shop. Best place in Kelowna!
Sherry Fodor
Sherry F.
10 STARS FOR SURE!!!!Excellent people, quality work and honest! Love you all!
Yvonne Challoner
Yvonne C.
Excellent service and highly recommend
Brian Johnson
Brian J.
I was fortunate to receive a discount on my repair bill for my vehicle through John at Car Craft for which I was extremely grateful during this time when I have been unable to work due to Covid 19 restrictions.My wife and daughter both drive to and from clients as care workers in home support for IH and drive old unreliable vehicles needing repairs they can’t afford and I work in a care facility.This a a great help and it’s good to see local business such as this helping locals.Service was professional friendly and fast!Highly recommend to allThankyou Tony,John,the mechanics and all the team for helping many locals with this program!
peachy bc
peachy B.
Excellent service. First shop ever to actually have a loaner car. Went above and beyond to service my vehicle. Will be back for sure. Staff super personable and helpful. Thank you!
Janet O'Neill
Janet O.
A friend recommended Car Craft Automative to us. We got our car checked for repairs by another car repair place and decided we wanted a second opinion. It was the best decision ever. John was the mechanic we dealt with. I told him that we were on a budgetand we need to get a second opinion of the work another place said, we needed. Also, I mentioned to John that the other place said, had an oil leak but, wouldn't touch our car as they said under the hood was to dirty. John said, he would check the car over and lookfor the leak.To make a long story short John was able to get all the work done on our car that fit our budget. Nice thing we were given a courtesy car which was nice.We are very pleased with the work and John's geniune understanding of our situation was apparent when he was speaking with me.We will definiently be coming back. The only thing for me to say is in the review they should have more 5 stars available. As I would have put more then 5 stars on.
Ashley Palmer
Ashley P.
If anyone i know needs work done on their vehicle in these uncertain times I highly recommend car craft automotive in kelowna . I was very impressed with the sanitation and social distancing measures they took and their professionalism i witnessed amongst all staff when I needed critical work done on my vehicle. The team went above and beyond to help me get my vehicle safe and ready to drive. Tony was great at explaining to me everything that needed to be done. Thank you for what you do for the community your kindness will ease the stress from many families. Thank you
Ashley Palmer
Ashley P.
If anyone i know needs work done on their vehicle in these uncertain times I highly recommend car craft automotive in kelowna . I was very impressed with the sanitation and social distancing measures they took and their professionalism i witnessed amongst all staff when I needed critical work done on my vehicle. The team went above and beyond to help me get my vehicle safe and ready to drive. Tony was great at explaining to me everything that needed to be done. Thank you for what you do for the community your kindness will ease the stress from many families. Thank you
John Mooney
John M.
Very professional, excellent customer service and if something is not quite right they will fix it no questions asked.Very good work at a reasonable rate.Will be going back as it is hard to find quality workmanship.
dene patey
dene P.
Excellent service, will definitely return for future maintenance for my vehicle and will recommend Car Craft to others.
AREA 6
AREA 6
Just before moving to Kelowna from Alberta I contacted Car Craft about the out of province inspection I knew I would need to secure my BC plates and insurance. They told me it probably would be less expensive to do that in Alberta. I was so impressed with their honesty (and all the 5-star reviews) that I waited until I arrived here just so I could give them my business. They have earned my respect and loyalty.
Josh Bancroft
Josh B.
Very trustworthy mechanics (something that is hard to find). I recommend Car Craft to all my friends. They have always gotten me booked in quickly and I've always felt like they did the work that needed to be done and not gouged me for more money. Thanks guys!
Cameron Lovett
Cameron L.
Very amazing price. Amazing craftsmanship. Great service. Will definitely come back the next time I need work done on my truck.
Kelle Higgins
Kelle H.
I absolutely love Car Craft & all of their amazing staff!! Honest & friendly... I trust them with all of my vehicle maintenance & repairs!!
Filip F
Filip F
Fast and honest service
Troy Merk
Troy M.
Sepehr Jalali
Sepehr J.
I brought them a car for pre purchase inspection and was very happy with the service. I received a detailed report, nicely broken down into details about the vehicle. I ended up buying the car as a result of feeling confident with Car Craft Automotive's professionalism. Thanks you guys!
Angela H
Angela H
They diagnosed and repaired an issue on one of our fleet vehicles that another repair shop couldn't, did the repair in the time estimated, and for under the amount they quoted. Very impressed the Car Craft Automotive!
Angie M. Huber
Angie M. H.
Very professional, and they diagnosed and solved a problem that another repair facility could not fix, and even came in under their estimated cost!
Matthew Galye
Matthew G.
Cindy Finnigan
Cindy F.
I felt that things were explained really well and that they did a great job fixing up my car while sticking to our discussed budget. Loved that there was a courtesy car waiting for me so I was able to keep moving while my car was being fixed. I would highly recommend Car Craft!
britt king
britt K.
I went into this shop to have a brake assessment done. The service was excellent and done in a timely manner. I received a detailed diagnostic report with photos, sent to my email. I was also able to take a loner vehicle out to complete my day, while the technicians were assessing my vehicle and discovered a broken rotor. I feel that the value was great, and recommend this place.
chantel Darbyson
chantel D.
Thank you so much Tony and team for your amazing service. I came in not knowing much about cars and with a very limited budget. The awesome people at Car Craft Automotive were able to stay within my budget and have my car running and good to go within hours. They also lent me a loaner vehicle, which allowed me to get all my running around done as it was my day off. I am overjoyed at the amazing service they provided and with the results of my car. I now feel safe on the road. I will be recommending you guys to all of my friends!!! If anyone if looking for a great team of mechanics with kind hards that do great work, this is the place to go.
aaron bazal
aaron B.
My old lady was just in there after she hit a large pothole. They were very helpful and very prompt with the service. Best experience at a mechanic she says she has ever had, which I appreciate greatly since she knows nothing about cars. Thank you, Tony for providing such an excellent experience!
Tina Evanik
Tina E.
Our vehicle broke down and our tow truck driver recommended this business for service. We were very please with the service, pricing and customer service levels of the staff. I believe our contact person was John and he was very helpful and friendly. Car repair can be stressful but having understanding and friendly staff really helps. P.S. our car runs great now!!
Pam Nease Sleep
Pam Nease S.
I have been a loyal customer of Car Craft for several years now and appreciate the friendly service and great advice. Being a single mompreneur, I am especially grateful that I never worry that they are trying to "add" unnecessary work to my bill. Thank you Brigitte, Tony & John. The winter tires for my Mini Cooper are awesome & I love taking it up to Big White.
Alan Findlay
Alan F.
My son recently moved to Kelowna and had an issue with the headlights on his vehicle. Being a young man, starting a new life, in a new city, far from home, a parent always worries that they will be done right by in a situation like this. John was very helpful, accommodating and did what he could to get him on the road at a very fair price. Car Craft Automotive now has a customer for life. Highly recommend. Thanks John
Charlene Ross
Charlene R.
Car Craft was very friendly, efficient and A fantastic priceJohn was a great guy to deal with and helped us outWe will be back for all our car repair needs
jeff G
jeff G
I highly recommend Car Craft! I have a daughter that just moved to Kelowna from Alberta for school. Her vehicle needed some maintenance work done and dad’s always worry their daughters or son’s could get taken advantage of on certain things, ie. car repairs. Anyhow, I went online and researched reputable repair places and came across car craft. There were a lot of positive google reviews so I took my chances and called John. I let him know my situation and told him that I needed to be able to trust him and his diagnosis of what needed to be done. In my opinion he went above and beyond. It was a Friday and my daughter really needed her vehicle for the weekend. John actually put, I believe, four mechanics on it and it was done before the end of the day. I feel he gave us the best pricing he could and it was repaired perfectly. They have earned my trust and I wouldn’t hesitate to recommend their services. Thanks John and team for looking after us and making a helpless feeling Dad feel good!!!!Jeff
Gloria Mary Deans
Gloria Mary D.
Efficient and courteous ........good pricing....
George Moutsos
George M.
Tony and his staff know their trade well. 5 stars ⭐️
Chad Haller
Chad H.
I have a fleet of vehicles and we only use Car Craft for our maintenance. Great customer service and professionalism can be hard to find in this industry but everyone at Car Craft excels in these areas. I would highly recommend them to anyone.
Trent Fenwick
Trent F.
Friendly, straight forward advice. Very thorough in their work. I will certainly recommend Car Craft to my friends.
Anne Wolfe
Anne W.
Staff at Car Craft was accommodating with my schedule, proper repair was done, and they worked hard to make sure I got my car back that day. Super friendly and knowledgeable staff. I'm happy I was referred to them!
James Adamson
James A.
Great service and knowledgeable staff. Work around your schedule as much as possible. Take my truck and car here everytime we need work or and oil change.
Kyle Huard
Kyle H.
Ashley Yakiwchuk
Ashley Y.
I went to Car Craft Automotive for the first time today, and I can say I will definitely be back! Very friendly and knowledgeable staff. I knew that my car was in good hands. I was very pleased and happy!
Ashley Yakiwchuk
Ashley Y.
I went to Car Craft Automotive for the first time today, and I can say I will definitely be back! Very friendly and knowledgeable staff. I knew that my car was in good hands. I was very pleased and happy!
Kris Pikta Thompson
Kris Pikta T.
If you think your car requires work......RUN.....don’t walk to Car Craft Automotive, you will be very happy you did!I received a complimentary 50 point inspection that gave us a detailed list of things that were good, what to keep an eye on, and most important what needed our immediate attention. No pressure, just an honest report. The final bill was exactly as quoted. Car Craft Automotive is now my go to shop to maintain my Honda CRV!
curtis staschejko
curtis S.
Friendly, knowledgeable staff that provide excellent quality work and go the extra mile. Will definitely be back and would recommend to anyone!
Laurie Anne Friesen
Laurie Anne F.
I wrote a post on “Car Craft Automotive “ review. A must read. I’d very highly recommend taking your vehicles there. 👍👍👍
Jean Pamplin
Jean P.
Great job finding out what was wrong with my car. Thanks so much.
Jerome Mccalla
Jerome M.
Staff are knowledgeable and very patient. If you have a problem with your car that’s a pain in the you know what! they will find it. And if you have to leave your car for a couple days they will hook you up with a ride to keep you in motion.
Paul Dempsey
Paul D.
Great experience with Tony and his team.Thorough and transparent breakdown of issues, clearly and promptly communicated.
Josh Smallwood
Josh S.
EXTREMELY helpful, I came in with a trick exhaust leak and instead of pressuring me to buy new replacement parts from them they fixed the leak quickly and for a great price, I highly recommend this shop for repairs and wont take my business anywhere else in the future.
Bruce Schaeffer
Bruce S.
Great Owners n staff. Honest Professional Service. Overall a fantastic experience....... Reccomend everyone try out INTEGRITY.....Thank You
Julie Goma
Julie G.
The team at Car Craft Automotive is so friendly and knowledgeable. I know my vehicle is in good hands with Car Craft!
Jodi Collins
Jodi C.
Had an oil change done yesterday. Awesome service. Mary at the counter is an absolutely sweetheart. Great to support businesses that actually care about their customers.
Mia Muchert
Mia M.
The service at Car Craft Automotive was outstanding! As soon as you walk in the door you are immediately greeted by a kind and funny women whose name is Mary. I called the day before to get my car looked at since all the bolts on the front bumper needed to be replaced. They got me in for the day after! The wait time for my car normally would have taken longer but they were on task and performed as a great team. For the amount of work they'll do for you they have great prices! I am really glad to have gone to car craft automotive since it's trustworthy with honest workers! So thank you!
Alix P. Courtois
Alix P. C.
Great, honest service is hard to find in the automotive industry and this place has it. I had bought used tires that didn't fit my needs and instead of mounting them for me, they told me to return the tires and gave me time to keep on shopping for a deal that suited me better.
Kelly Leeson
Kelly L.
We had to get our diesel looked at ASAP; we had to go back home up north. Car Craft took the truck in right away and figured out it was the turbo. They even stayed late to get the job done on time! Definitely hard workers and very dedicated!
Kelly Copan
Kelly C.
Great service great people
Karen Mason
Karen M.
Great, and quick, service for this first time client. I will be back!
Michael Schulz
Michael S.
They did a great job on our cars and that for a great pricetest it and you will see it
Jennifer McCambridge
Jennifer M.
I’ve been taking my little Mazda to Car Craft for the last year - amazing service and excellent staff!! Highly recommend this automotive shop for all of your vehicle needs! 5*
Bob Sibson
Bob S.
Thks Tony & Norm for your prompt service to my F350 6.0 L Diesel ...you guys always get it right and treat me well. Also appreciated your loaner car for the day. See you next time ! All the best Bob
Jeff Hay
Jeff H.
Find a good mechanic is as important as finding a good doctor! I love how I am treated, how things are explained to me, and only necessary things are done on my car! Honest, fast, and super friendly! What more could you want?? Even if the talk at a social event turns to the quest to find a mechanic, I highly recommend Car Craft immediately to ONE looking for a good honest mechanic!! Thanks Tony and the team for all you do!
Jon Bos
Jon B.
Very Positive experience at Car Craft this week. Good people. Good rates. Highly recommended.
Troy Opiña
Troy O.
" Car Craft Automotive " is our first Automotive Repair Shop here in Kelowna. From our first to third vehicle, Car Craft is our regular automotive repair shop whom we can trust and rely on. Great and honest service with friendly staff. Until we got our current vehicle that was dealership maintained. We are not satisfied with the service. So we decided to hand it over to Car Craft Automotive. We are so happy to be back and have a peace of mind now. Thank you and more power!!!
Hélène Déziel Letnick
Hélène Déziel L.
Snow came as a surprise to everyone this year. Car Craft were so helpful in trying to fit me in to install my winter tires. They were so friendly, cordial and provided great service. Thank you!
Sandra Roffel
Sandra R.
Ingrid Wirsche
Ingrid W.
I just moved to Kelowna from the Lower mainland....I was concerned with finding a good, reliable and honest mechanic. Well I found them. I took my car in this morning for a oil change....and they checked it over, a 50 point inspection, no extra charge....now I'm confident and ready for winter. It/s so good to find a mechanic I can rely on.
Roy Lycar
Roy L.
Great friendly old fashioned service. Quick and effiicent. Roy
Norm Hebert
Norm H.
Sean Gee
Sean G.
The gang at Car Craft clearly puts the customer first. It was a pleasure working with Car Craft. Will return with car needs in the future
Carol Ruttle
Carol R.
I have taken my van to Car Craft for any and all servicing for the past 8 years... they are most helpful.. do a wonderful job..are a very honourable company to deal with..I would highly recommend them to any one.. specially to seniors as you can definitely trust them .
Michelle Plantinga Schueler
Michelle Plantinga S.
I was extremely impressed with the amazing service I received at Car Craft Automotive! Very fair prices and great people to deal with. I definitely recommend them!!!
Jason Munro
Jason M.
After a long search for a trustworthy mechanic in Kelowna I can't be more happy to have found car craft. I have had a few jobs done with them and will be back for sure. Great staff and so helpful.
Jacqui Acree
Jacqui A.
Love Car Craft! Integrity and trust is what sets them apart.
Brad Kynoch
Brad K.
Friendly, efficient, speak in terms you can understand, and let you know (honestly!) what's actually required to fix now for safety and what's coming soon. Tony and the team are the honest mechanics I had been waiting to find in Kelowna!
Logan Miron
Logan M.
Extremely impressed with the service I received at Car Craft Automotive! Got fed up with the lies, high prices, and unnecessary work I was getting at my dealership, so I decided to try a new place. Car Craft was honest and straightforward about what needed to be done, and what could wait. My car was in and out within 5 hours, and the price was fair. I will definitely be making Car Craft my go-to for car repairs, and I recommend it to anyone looking for a new automotive shop!
Jenna Cooper
Jenna C.
Great service, fast and friendly! I would recommend 100%
Perry Wilson
Perry W.
Excellent Service; friendly, knowledgable staff; great coffee.
Andrew Avril
Andrew A.
Unlike many automotive repair shops, the staff at Car Craft are always great to deal with. Honest, straightforward, accommodating, friendly, and professional. I took my jeep there for some diagnostics, and after following their recommendations, the persistent mystery squeak was gone!! Thank you guys so much!
Brian Rowe
Brian R.
Explained before what could be wrong with my problem and gave possible costs depending on results. Everything was bang on and repaired in the time frame estimated. Very please with the service and was it was very pleasant dealing with the staff. Will be back for future servicing!
Steve Acree
Steve A.
I trust the people at Car Craft, and that says it all. Norm is amazing to deal with!
Barb Gladue
Barb G.
I need to tell everyone about Car Craft Automotive. Not too long ago I thought I was needing new brakes, and new tires as my car was making a horrific noise. It was an incredible relief when they told me that I didn't need brakes, and would supply me with some safe tires. They could have told me I needed both, I wouldn't have known the difference. I'm very grateful that I can trust their integrity to only charge me for what I need. Thank you to all the staff there!
Janice Watt Tsoycalas
Janice Watt T.
Even though I have an older car, 2000 Ford Focus, I always feel that I get very respectful and awesome service from Norm, Bridgette, Tony and the rest of the guys. They are more than fair and never do work that is not needed. Thanks for everything and also the great magazine.
Larry Arrance
Larry A.
Testimonial for Car CraftThe good people at Car Craft proved that my vehicle and my business were important to them. A miscommunication led to my vehicle getting more service than I'd asked for.When I brought it to their attention they recognized where the mistake had occurred and immediately took the steps make me a happy customer again. They run a first class operation and I would recommend them to anyone who wants their vehicle serviced by people you can trust.Larry Arrance
Balazs Gerloczy
Balazs G.
Best automotive service in town, hands down! Norm and co. run a very tight, courteous and high quality shop. Highly recommended!
Marilyn Mack
Marilyn M.
Great service, great staff, great perks, great tires, overall great shop!!!
Nancy Jane Lawrence
Nancy Jane L.
Norm and his team at Car Craft are AMAZING!!! I am so impressed by the way that they take care of their clients - they are very personable, and take the time to explain things. I am very grateful for them, and my car continues to run in great shape thanks to them!!!
Peter Nightingales
Peter N.
Excellent Service. Quick, efficient and friendly staff was willing to explain all details. Very Satisfied with doing business with Car Craft. Will for sure come again.
Liisa Niicole
Liisa N.
I don't live in Kelowna, I was down shopping for a new car. I quickly checked "auto repair shops kelowna" on google, Car craft had the best stars with the most amounts of comments. I talked to Norm & he was AMAZING!!! He answered all my questions, showed me things to look for when car shopping. Looked over the car with me quickly. I wanted the car to be inspected there before buying it. However I was scared they would call the deal-ship tell them the finding & then call me. Not the case, He called me talked over the findings, I paid the bill, he then emailed me the report/invoice. He was also able to get it in the next day. Which was great, because I was/am hopping to be able to pick up the car in 2 days. It's a shame I can't go there with all my car issues/repairs/maintenance. If I'm ever in that area & my car breaks down they will be my 1st & ONLY call. Thanks again so much to Norm & staff!!!
Bonnie L. Semeniuk
Bonnie L. S.
I bought a 2007 Ford Explorer in January and it had issues! I was referred to Car Craft by the insurance company and they inspected the vehicle and did the repairs, I was treated very well, no extra fees and the vehicle runs great now. I went after the dealer to pay for the repairs which came to almost $2,000 and I did get some $$ back. Every vehicle should be inspected before a seller advertises it like the law in Ontario, it should not be up to the buyers to pay for it.
Ulf Lonegren
Ulf L.
Michelle Kapelle
Michelle K.
We are very impressed with the friendly service we received at Car Craft Automotive. The mechanics are very knowledgeable and were eager to discover the fault with our van in a quick and responsible way. We highly recommend Car Craft Automotive and will encourage our family and friends to trust their vehicle repair to these mechanics.
Katrina Hiebert
Katrina H.
Great people with awesome service! For your vehicle needs this is the place to go!
Bill Maier
Bill M.
Recently had major mechanical work done on my high mileage SUV. I have used their services in the distant past when Rob saved me a bundle by knowing the engine and therefore he suggested that motor work was not necessary, that simply the use of a specific additive would solve the problem and it did! The recent repairs were done expertly and quickly. I was also assisted by the use of one of their courtesy vehicles. The repairs came with a very thorough diagnostic report which was timely because I had not caught the symptoms of other problems. I was not pressured to do the additional work but I will; they are trustworthy and their prices are very fair. They also have a "loyalty program" which yields instant benefits! I believe their work has enabled me to put close to 400,000 kms on my car!
Janneke Smith
Janneke S.
Another visit to Car Craft. Great service! Also great communication with a 50 point inspection list with recommendations of repairs that need be done soon or in the near future including how much it will cost. I can highly recommend Car Craft. Janneke:)
Alysha van Boven
Alysha van B.
Top customer service and I live that they didn't proceeded with further work before asking. Also their customer perks are awesome!
Elaine Dillabaugh
Elaine D.
If your looking for Great Service this is the place to take your car. Honest people and so nice to deal with
Erin Coupland
Erin C.
Absolutely to notch customer service. Really impressed.
Jean Watson
Jean W.
Car Craft are professional and welcoming . I love the service, the follow up and they know what they are doing!!! They let me know when are work trucks need to be serviced and that makes my life easier!!!
Luke J. Menkes
Luke J. M.
Excellent service, honest assessment. Very helpful and courteous.
Mike Rocheleau
Mike R.
Very happy with my first experience at Car Craft Automotive.Timely updates on how much each of the things I wanted looked at/replaced would cost, including labor time for each. Most importantly all things I brought my car in for were addressed, even one that was a pretty oddball situation (headlight alignment with some broken parts that no one knew was broken in advance). My car feels like a whole new experience to drive now, thanks guys!
Wendy Purcer
Wendy P.
The we always appreciate the great service and honest advice. Thanks team CC! I never worry about recommending you.
Ruth Lamb
Ruth L.
Car craft once again proved they are my 'Home Town Garage'! Reliable, fast, professional, friendly and honest is how I would describe Car Craft. After doing business you walk out of the shop expecting to be in a small quiet town with John-Boy walking by! 🙂 Thanks again for looking after my Mini!
Chris Onyett
Chris O.
These guy offer great service and honest advice. Highly recommend to anyone living in the Kelowna area!
Sandra Bradshaw
Sandra B.
I am delighted with the service I got at Car Craft. They are honest and ethical and don't try to upsell you things that are not necessary for the good running of your vehicle. Thank you Car Craft.
Jo-Ann McLellan
Jo-Ann M.
Car Craft is a real people company. I always get a friendly greeting when I arrive and the services are explained to me. I really like how they give me recommendations as to what work will be needed on my car next so I can plan ahead.
Dan Oliver
Dan O.
Great, professional & friendly service. They fix what is required and let you know what is coming.
Jenn Kyllo
Jenn K.
Excellent service, and they always try to get you in as fast as possible! Highly recommend Brigitte and the team at Car Craft!
Jarome Hawkens
Jarome H.
I would highly recommend Car Craft to anyone who values honest, ethical, quality workmanship. Tony and his team will not only fix your vehicle, but give you an explanation and updates throughout the process. They truly go above and beyond, and they stand behind their work! I won't take my truck anywhere else.
Brendan Smith
Brendan S.
Very friendly and helpful staff who are truly out to help their customers. Appreciate all their hard work.
Barbie Multan
Barbie M.
Tony and his peeps at Car Craft.... Like a big family, That treat you the same!Great one on one service where your not just a number!!!Perfect diagnosis, and even a fine loner car / truck to suit your lifestyle!!!!Da best!!!!!!
Paul Thatcher
Paul T.
Thanks Tony Mary and Scott great job on replacing my engine great service great price.
Ethan Delichte
Ethan D.
Paul Beauchemin
Paul B.
Thank you so much to the team at Car Craft. When the GM dealership couldn't see past the diagnostic machine to solve the issue, your knowledgable team picked it up and solved our problem. You guys went above and beyond. Service with integrity and value. I can't recommend Car Craft enough.
David DeGreeff
David D.
Wow, what a great team! In addition to what others have stated I would add that they are one of the more competent, knowledgeable and ethical shops I have ever received service from. In fact, they have demonstrated more knowledge and expertise of my vehicle than the dealerships I have been to.Thanks for all your hard work and support guys and gal!
Nathan Sawatzky
Nathan S.
When one receives good service at a mechanics, one must really tell everyone! My truck broke and I needed it fixed. I received excellent service, clear communication and transparency into the cost of everything. Honestly, if you need a mechanic (and hopefully you don't), I would highly recommend Car Craft Automotive.
Stassi Diemand
Stassi D.
Eric Cayer
Eric C.

My husband and I have been regular customers of Car Craft for over ten years. We just moved to Okanagan Falls in this past year and the travel to Kelowna is worth the time and effort. The satisfaction is guaranteed.

Jan McDonald

Tony and the staff are great people.  They fixed my axle seal and did an awesome job.

Travis Topple

If you need a Garage that will treat you like family, this is it! I am so happy for the service I received. Great people who helped me out in a jam. Thank you Car Craft Automotive.

Paul Jarosch

I’ve used Car Craft to do work on all three of my vehicles and have been impressed with their honesty, speed and quality of work. I would gladly recommend them to friends and family.

Larry Arrance

Norm was great. They got me in, we’re able to handle my emergency in a timely manner and came in slightly less than the estimate I was provided. This is not my regular mechanic but I would certainly see them again!

Patricia Goerzten

The service was great!  Everyone there explained clearly what was being done to my car.   Thanks Mary for working your magic to find a part at a very low price, which is always great!  The loaner car made things easy for me; I liked the bottle of cold water too!  Thanks again for such great service.

Sherilyn

I own a Ford 2004 F350 Diesel and have had terrible experiences with other shops.  After my first experience with Tony and Car Craft, I know I’ve found the right shop.  I get better mileage now which relates to less wear on my vehicle thanks to Car Craft.

Wayne Donecz

Norm at the front desk provides unreal service each and every time. Owner Tony is very professional and friendly. Car Craft is definitely doing their best to become the neighbourhood garage. Great staff, and great work.

Alex Labreque

Norm Grube is knowledgeable & trustworthy.

Murray Neuman

Professional, courteous, competent and friendly

Shirley Gordon

I got a recommendation from the local Napa parts dealer for Car Craft to help me with my check engine light coming on while I was visiting my parents in Kelowna from Puyallup, Washington. I was leaving to go home the next morning over the Coquihalla Pass Highway. It was after 3 pm when I pulled in. They took great care of me and had the problem diagnosed and the light turned off and I was on my way just after 4 pm. Fantastic people with a great attitude to help you.Hats off to these folks it’s not about the money to them it’s all about taking care of you.

ANONYMOUS

Norm has been very professional.

Bob & Lynn Houle

Fast, friendly service. I did not feel bamboozled by these guys – they explained what I needed to have done and were great about telling me the work that was not necessary. I really appreciated that. I think women can rest assured that they are not getting ripped off when the bring their cars in on their own. That is a real concern for a lot of us.

Kate

I found the staff to be friendly, professional and extremely competent. I would have no hesitation to recommend them to others. I will be using their services again in the future.

ANONYMOUS

Rob, Norm, Tony and their crew are as professional and trustworthy as I have seen in any profession. I couldn’t ask for a better group of people to look after my vehicles. Both my wife and I take our personal and work vehicles to Car Craft. We are very grateful for their outstanding service.

ANONYMOUS

Well done and great service

Frank Sebastian

Friendly staff and very knowledgeable

Roxanne

Drive home while they worked on car was so convenient and pick up for return.

Cathie Cole

Car Craft was recommended by a knowledgeable friend who said they were reasonable and honest. As this was my first visit I can state that it appears he was correct.

Shealagh Hobson

The facility and staff were great. Definitely come back and recommend them. Happy customer.

Sheryl Biesick

Thanks Norm, Rob and team for providing such an outstanding, honest service to the city of Kelowna.

Yukiko Armstrong

Good people and good service as always. Reasonable response to an older car with good information about safety and required maintenance but no pressure. Will follow up on what’s needed.

Peter Rack

I went to Car Craft a few years ago BECAUSE I was looking for a car shop that had integrity and offered only services that were needed as cost has always been a factor since I was female and taken advantage of previously by unscrupulous service shops.

Lavana

We feel that the car runs like a brand new car 🙂

Willy Stelzer

They are always courteous and accommodating to any time restrictions that have ever been placed on them.  It’s quality work every time, and their estimates have always been accurate.  Great job!!

Jim Hobson

Emergency repair required on short notice just before the weekend. What a relief!

Cliff/Joyce Rechel

Giving immediate attention to my urgent need, Car Craft Automotive was on location to help within minutes from the initial phone call. Just a quick moment from that, I was sent on my way by the support of a lent car from the company, while my own was under the supervision of their team. EXCELLENT service and a great, friendly staff who are for the customer’s best! I have found a mechanic to return to with all other business; thank you so much!

Rikka

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