Car Craft Automotive opened with the goal of providing the best auto repair the Kelowna area has available. Since the beginning, Car Craft Automotive has grown into one of the community’s most trusted and advanced automotive service centers, making it the perfect dealership alternative. Built on the loyalty of an ever-growing list of satisfied customers, we give you the same top quality of expertise found at a dealership, but provide a much better value. Here is your opportunity to get to know the professionals you’ll be trusting with your vehicle’s maintenance and repairs.
Automotive Technician. Previous owner who established Car Craft Automotive in July 2005. We are so fortunate to have Rob continue on with us. His exceptional diagnostic skills and craftsmanship would have been missed. Along with his 30 plus years in automotive repair, 21 years of which was as a Factory Trained Chrysler Dodge Jeep Dealership mechanic. This culminated in a Chrysler Master Technician Award Recognition. Rob has since gained a wealth of knowledge diagnosing and repairing all makes of automobiles and light trucks while running his own shop and achieving the trust of a loyal customer base that wouldn’t go anywhere else. His enthusiasm to please and serve customers continues.
Mary joined our team in November 2014 as a service advisor. She has over 25 years customer service experience coupled with a wide range of work experience. From boilermaker (yes you read correctly) to accounting to Shaw cable installs. This gal does it all!
Service Advisor and Customer Care Specialist. You’ll get to know Norm as the face of our business. His ever ready smile will make you feel welcomed the moment you walk through the door. Norm joined the Car Craft team in 2009 and has been helping customers ever since.
As our Service advisor and organizer supreme he manages all jobs and technicians and keeps productivity running smoothly. You’ll discover very quickly why our clients appreciate Norm so much.
Recently certified technician Ethan has a very bright future ahead of him in the world of automotive repair. He has won gold at the BC Skills Canada competition for automotive technicians this past April 2015. In May 2015 Ethan won bronze at the National Skills Canada competition. We could not be more proud of you Ethan! Do you like our video? Ethan is a filmmaker extraordinaire!
Master Technician with over 30 years experience. Scott has and continues to learn so much so that he completed an extra 2 years (6 years total) of schooling to become a Master Technician. His experience is vast; 6 years with GM, 10 years with BMW, Volvo, Audi, VW, Porsche & Mercedes. Scott owned his own automotive shop, on the coast for 6 years as well. We are blessed to have Scott on our team. Did we mention he even sat on the ITA board to recreate the National Occupation Analysis? He was invited after achieving 99% on his IP exam!